Terms of Service

Makers2Makers is a platform that connects sellers of custom products with a network of production partners who fulfill those orders. By creating an account, you agree to these terms.

You’re responsible for the accuracy of the information you provide, and for keeping your account credentials secure. You must have the right to connect any store (Etsy, Shopify, or otherwise) you link to your account — only connect shops you own or are authorized to manage.

Depending on your account setup, a production partner’s payout for fulfilling an order is either processed through Stripe (held and then released to the production partner, less an agreed platform fee), or tracked in the app and settled directly between you and the production partner. Subscription and platform fees Makers2Makers itself charges you are billed through Stripe. None of this touches the original sale between you and your customer — that transaction is completed entirely on the connected platform (Etsy, Shopify, or otherwise) through its own checkout; Makers2Makers is never a party to it and never processes your customer’s payment. Shipping labels are billed to whichever shipping provider account is connected on the order, at the time it’s purchased.

When you connect a third-party store (like Etsy or Shopify), you authorize Makers2Makers to access your order data through that platform’s official API, solely to sync orders and fulfillment status — we do not submit shipment or tracking updates back to any connected platform through its API; that stays a manual step you complete on the platform itself. You can disconnect a store at any time from Settings. If you work with a production partner through Makers2Makers to fulfill items you sell elsewhere, you’re responsible for complying with that platform’s own rules about disclosing production partners or third-party fulfillment.

Referral credit earned through the referral program can only be applied toward your own Makers2Makers subscription — it has no cash value, can’t be transferred, and can’t be applied to what you owe a production partner or for shipping costs.

Don’t use Makers2Makers to circumvent a connected platform’s own rules (like contacting a production partner to fulfill orders outside the platform, in violation of our network rules), to submit fraudulent orders, or to misuse another user’s data.

We may update these terms as the product changes. Continued use of Makers2Makers after an update means you accept the revised terms.

Questions about these terms? Reach out through the contact form on our homepage, or email support@makers2makers.com.